Conditions of return

One of the ordered items does not suit you ? Please find below the procedure to follow

1. Fill the Return Form

2. Pack up products for shipment with their original packaging

3. Print and join a copy of the mail you've received

4. Ship the package to the following address :

FAITS D'ARMES
24B rue Henri Simonnet
63000 Clermont-Ferrand
FRANCE

Most products have a size chart to help your choice, but sometimes in is not enough because each morphology is different.

Here at FAITS d’ARMES, the size changes are free and the only condition and to be able to return to us the product in its state of origin with its packing.

If the new size is available, it will be shipped to you as soon as we receive your package.

Who pays the shipping cost :

If the product you received is not the one you ordered, this is our mistake and we take all shipping costs at our own charge.

• Unless you are in France, you will have to advance the shipping costs that we will refund you on the presentation of a receipt.

If the item you received is the one you ordered additional shipping costs are divided between us.

• You pay for returning the products back to us

• And we take care of the shipping costs to send you the the replacement item.

If the product(s) do not meet your expectations or you've simply changed your mind, you can return the products to get a refund.

As for size changes, the only condition is to return the product in its original state and with its packaging.

Who pays the shipping cost :

In the case of a refund request, the shipping cost are shared between us.

  • You pay to return the product back to us
  • While refunding you the product, we will refund you the shipping costs of the initial order as well